Privacy Policy

Effective Date: 21st November 2024

At Cosmic Camino, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a session, or engage with our services. By using our website, you agree to the terms outlined in this policy.

1. Who We Are

Cosmic Camino is a wellness studio offering sound bath experiences. Our website address is www.cosmiccamino.ie and we are based in Kinsale, Ireland. As a data controller under the General Data Protection Regulation (GDPR), we are responsible for handling your personal data in accordance with the law.

2. Data We Collect

We may collect the following types of personal data:

  • Identity Information: Name, email address, phone number, and other identifying details.

  • Transaction Information: Details related to purchases or bookings made on our site.

  • Technical Information: IP address, browser type, and usage data collected via cookies or similar technologies (only with consent).

  • Health Information: Only when voluntarily provided by you as part of booking or session intake forms.

3. How We Collect Your Data

We collect personal data when you:

  • Book a session, purchase a gift voucher, or sign up for a class.

  • Contact us via our website, email, or other communication methods.

  • Subscribe to our newsletter or marketing emails.

  • Submit an intake form before a session.

4. How We Use Your Data

Your data is processed for the following purposes:

  • To manage bookings and process payments.

  • To provide personalized services, including session preparation.

  • To send confirmation emails, updates, and marketing communications (with your consent).

  • To comply with legal or regulatory obligations.

We only collect and process personal data when there is a lawful basis, such as your explicit consent, a contractual obligation, or a legitimate business interest.

5. How We Protect Your Data

We take appropriate security measures to safeguard your personal data, including:

  • Encrypting sensitive information using Secure Socket Layer (SSL) technology.

  • Limiting access to personal data to authorised personnel only.

  • Regularly scanning our website for vulnerabilities.

All transactions are processed through a secure payment gateway and are not stored on our servers.

6. Cookies and Tracking

We use cookies only to improve your experience on our site. These cookies help us understand site usage and optimise functionality. You will be prompted to accept or reject cookies upon visiting our website.

7. Sharing Your Data

We do not sell, trade, or transfer your personal data to third parties, except:

  • When working with trusted service providers who assist in operating our website or processing transactions (e.g., payment gateways, email marketing platforms).

  • When required by law to comply with legal obligations or protect rights and safety.

All third parties with whom we share data are contractually obligated to keep your information confidential and comply with GDPR requirements.

8. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or amend inaccurate or incomplete data.

  • Erasure: Request deletion of your data (subject to legal retention obligations).

  • Restriction: Limit how your data is processed.

  • Objection: Object to data processing based on legitimate interests.

  • Portability: Receive your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at kit@cosmiccamino.ie and we will respond to your request within one month.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. After this period, your data will be securely deleted.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Data Breach Procedures

In the unlikely event of a data breach, we will:

  • Notify affected individuals promptly, within 72 hours where required by law.

  • Provide details of the breach and recommendations for protecting your information.

12. Marketing Communications

You will only receive marketing communications from us if you have opted in. You can unsubscribe at any time by clicking the link in the footer of our emails or contacting us directly.

13. Children’s Data

We do not knowingly collect or process personal data of individuals under the age of 16 without parental consent.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email if necessary.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Cosmic Camino

Unit 4 Kinsale Commercial Park

Kinsale

Cork

P17 A785